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Checks / Obligations / Explain decisions
Obligation · 8 controls · 5 laws

Explain decisions

People affected by an automated decision must be told it happened, given the main reasons and able to give their view.

What to put in place

Tell people when an automated decision affects them, give the main reasons in plain language and let them respond.

Policy wording you can use

[your organisation] tells people when a decision about them is made or supported by automated processing, explains the main reasons in plain language, and lets them give their view and ask for a human to look again.

Prove it once

Describe or link the evidence that this is in place: the policy, the page, the document reference. It is sealed once and applied to all 8 controls here that take a yes or a document (the rest need their own number or date and are listed after).

Every control that asks for this

US state AI laws

Consumer Credit Directive 2 (AI)

EU AI Act

EU Digital Services Act

Agent output: compliance gates

Need a supplier to prove it?

Ask for Proof of this
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